Frequently asked questions about video

Pricing depends on the scope, duration, and complexity of the project. A short social media video may start from $1,500 AUD, while a full corporate brand film can range from $8,000 to $25,000 or more. We always provide a detailed, fixed-price quote after an initial consultation so there are no surprises. The quote includes pre-production planning, filming, editing, colour grading, sound design, and two rounds of revisions. Additional revision rounds or rush delivery can be added for a modest fee.

A typical project takes between two and six weeks from the initial brief to final delivery. Simple edits or social media clips can be turned around in three to five business days. Larger productions involving multiple shoot days, animation, or extensive post-production may take eight weeks or longer. We agree on a detailed timeline before any work begins, and we provide regular progress updates so you always know where your project stands.

Absolutely. While our studio is based in New South Wales, we regularly travel throughout Australia and internationally for on-location shoots. Travel costs — including flights, accommodation, and equipment transport — are itemised transparently in your quote so you can plan your budget accordingly. We have completed projects in every Australian state and territory, as well as in New Zealand, Singapore, and the United Kingdom.

We deliver in any format you need. Standard deliverables include H.264 MP4 files in 4K (3840 x 2160) and Full HD (1920 x 1080). For broadcast clients we supply ProRes 422 HQ or DNxHR masters. Social media exports are pre-sized for each platform — vertical 9:16 for Instagram Reels and TikTok, square 1:1 for feed posts, and 16:9 for YouTube. All files are shared via a secure cloud link with no expiry.

We encourage it. Collaboration is at the heart of our workflow. During pre-production you will review mood boards, scripts, and storyboards. On shoot day you are welcome on set to provide real-time feedback. In post-production we share rough cuts for your review and incorporate your notes before moving to the final grade and mix. Our project management portal gives you 24/7 visibility into milestones, assets, and feedback threads.

Yes. Our in-house creative team includes experienced scriptwriters, art directors, and producers who can develop your concept from a blank page. We start with a discovery session to understand your goals, audience, and key messages, then present a creative brief with treatment options. Once approved, we develop the full script, shot list, and production schedule. If you already have a script, we are happy to work with it and refine it for the screen.

Every project includes two rounds of revisions at no extra cost. If you need additional changes after sign-off, we offer revision packages billed at an hourly rate that we agree on upfront. We retain your project files for 12 months after delivery, so re-edits, re-versions for different platforms, or updated end-cards can be completed quickly without starting from scratch.

Once full payment is received, all intellectual property rights in the finished deliverables transfer to you. You are free to use, distribute, and modify the video across any channel without additional licensing fees. Pre-existing assets such as licensed music tracks or stock footage are subject to their respective licence terms, which we disclose before production. We may request permission to feature selected clips in our portfolio — but this is always optional.

Yes. Many of our clients benefit from monthly retainer packages that guarantee a set number of video deliverables each month — for example, four social media clips, one long-form piece, and a highlight reel. Retainer clients enjoy priority scheduling, discounted rates, and a dedicated account manager. This model works especially well for brands that need a consistent content pipeline without the overhead of hiring an in-house team.